BENEFITS | SOFTWARE MAINTENANCE* Support and access to the latest software releases. | ENHANCED** Support and access to the latest software releases with comprehensive hardware coverage. | PREMIUM** Flexible service agreement covering software, hardware and any additional service options. |
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Prioritized telephone and remote technical support | √ | √ | √ |
Free software upgrades for all purchased licenses of software | √ | √ | √ |
Reduced cost for purchases of premium new software module add-ons | N/A | √ | √ |
Access to Virtek’s Projector Exchange Program† | N/A | √ | √ |
Prioritized projector repairs | N/A | √ | √ |
Discounted spare parts, service and training | N/A | √ | √ |
Certified Calibration Plate Replacement Program†† | N/A | N/A | √ |
FLEX OPTIONS | |||
Remote operator training (up to 4 hours) | N/A | √ | √ |
10% additional discount on spare parts & services | N/A | √ | √ |
On-site health check/ preventative maintenance | N/A | N/A | √ |
One free projector repair/ exchange | N/A | N/A | √ |